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My Hilton Honors Experience was cancelled. Will it be rescheduled?

If the Experience you redeemed does not go on as planned, we will fully refund your Hilton Honors Points. If the event is rescheduled for a later date, our Team will contact you with this information and provide you with the opportunity to redeem the Experience again for the same number of Points.

My Hilton Honors Experience was cancelled. Will my Points be refunded?

Yes, your Points will be refunded and a member of our Team will contact you.

My Hilton Honors Experience was cancelled, but I have already booked my hotel for the duration of this experience. What do I do?

We remain committed to offering you flexibility with booking options in the current environment. Given these unique circumstances, we are making adjustments to our individual booking policies, including those booked with Points, to give you extra peace of mind. You can learn more about Hilton’s cancellation policies here.

I have not seen an update as it relates to COVID-19 affecting my upcoming Experience. Where do I go for information?

Hilton is committed to the health and well-being of our members. We are actively monitoring all scheduled Experiences and should changes occur with your Experience, you will be the first to know. We are offering flexible cancellations for all Experiences through May 31, 2020, and you can contact us at HiltonHonorsExperiences@Hilton.com where our Team Members are standing by to assist you. In the meantime, we encourage you to view Hilton’s complete statement here.

My Hilton Honors Experience was not cancelled, but I am concerned about my health. What do I do?

We are offering flexible cancellations and full Points refunds for all Experiences through May 31, 2020. Please contact us at HiltonHonorsExperiences@Hilton.com where our Team Members are standing by to assist you.

My Experience was not cancelled and involves an overnight stay at a Hilton hotel. What measures are being taken to ensure my well-being?

As it has always been, the safety and security of our guests and Team Members remains our highest priority. We take great pride in maintaining the highest standards of cleanliness and hygiene. In response to the coronavirus, we have taken additional measures developed in consultation with global and local public health authorities (including the WHO and CDC) to make our cleaning and hygiene protocols even more rigorous. Those protocols have been outlined here.

Should you still feel concerned, we are offering flexible cancellations for all Experiences. Please contact us at HiltonHonorsExperiences@Hilton.com where our Team Members are standing by to assist you.

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We’ve found 51 Hilton Honors experiences for you.

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Culture

Experience Colonial Magic with a Guatemala City Geta...

Guatemala City, Guatemala

Closes In 20d, 20h

80,000 pts

Sold Out

Music

Private Madison Square Garden All Access Tour

New York, NY, USA

Closes In 21d, 20h

100,000 pts

Redeem

Music

Private Radio City Music Hall Stage Door Tour

New York, NY, USA

Closes In 21d, 20h

100,000 pts

Sold Out

Music

John Mayer Concert Tickets

Brisbane, Australia | May 25, 2019

Closes In 37d, 20h

120,000 pts

Redeem

Music

John Mayer Concert Tickets

Melbourne, Australia | May 27, 2019

Closes In 40d, 20h

120,000 pts

Redeem

Music

John Mayer Concert Tickets

Sydney, Australia | May 29, 2019

Closes In 42d, 20h

120,000 pts

Redeem

Music

Barenaked Ladies Concert Tickets

Houston, TX, USA | June 06, 2020

Closes In 42d, 20h

70,000 pts

Redeem

Music

Halsey Concert Tickets

Phoenix, AZ, USA | June 13, 2020

Closes In 49d, 20h

100,000 pts

Redeem

Music

Hall & Oates Concert Tickets

Denver, CO, USA | June 14, 2020

Closes In 52d, 20h

105,000 pts

Redeem

Music

Lady Antebellum Concert Tickets

Hartford, CT, USA | June 14, 2020

Closes In 52d, 20h

80,000 pts

Redeem

Music

Alanis Morissette Concert Tickets

Dallas, TX, USA | June 14, 2020

Closes In 52d, 20h

100,000 pts

Redeem

Music

Chicago Concert Tickets

Denver, CO, USA | June 18, 2020

Closes In 55d, 20h

100,000 pts

Redeem

Music

Lady Antebellum Concert Tickets

Mansfield, MA, USA | June 20, 2020

Closes In 56d, 20h

80,000 pts

Redeem

Music

Dave Matthews Band Concert Tickets

Noblesville, IN, USA | June 20, 2020

Closes In 56d, 20h

80,000 pts

Redeem

Music

Alanis Morissette Concert Tickets

Charlotte, NC, USA | June 21, 2020

Closes In 59d, 20h

100,000 pts

Redeem

Music

Halsey Concert Tickets

Cuyahoga Falls, OH, USA | June 21, 2020

Closes In 59d, 20h

100,000 pts

Redeem

Music

Chicago Concert Tickets

St. Louis, MO, USA | June 23, 2020

Closes In 60d, 20h

100,000 pts

Redeem

Music

Def Leppard Concert Tickets

Kansas City, MO, USA | June 23, 2020

Closes In 60d, 20h

115,000 pts

Redeem

Music

Chicago Concert Tickets

Kansas City, MO, USA | June 24, 2020

Closes In 61d, 20h

100,000 pts

Redeem

Music

Halsey Concert Tickets

Atlanta, GA, USA | June 24, 2020

Closes In 61d, 20h

100,000 pts

Redeem

Music

Barenaked Ladies Concert Tickets

Kansas City, MO, USA | June 25, 2020

Closes In 62d, 20h

70,000 pts

Redeem

Music

Journey Concert Tickets

St. Louis, MO, USA | June 26, 2020

Closes In 63d, 20h

110,000 pts

Redeem

Music

Alanis Morissette Concert Tickets

Hartford, CT, USA | June 27, 2020

Closes In 63d, 20h

100,000 pts

Redeem

Music

Chicago Concert Tickets

Houston, TX, USA | June 27, 2020

Closes In 63d, 20h

100,000 pts

Sold Out

Music

Nickelback Concert Tickets

Noblesville, IN, USA | June 26, 2020

Closes In 63d, 20h

100,000 pts

Redeem

Music

Halsey Concert Tickets

Kansas City, MO, USA | July 01, 2020

Closes In 68d, 20h

100,000 pts

Redeem

Culture

Jim Gaffigan at Radio City Music Hall

New York, NY, USA | July 24, 2020

Closes In 94d, 20h

90,000 pts

Redeem

Culture

Jim Gaffigan at Radio City Music Hall

New York, NY, USA | July 25, 2020

Closes In 94d, 20h

90,000 pts

Redeem

Food

The Legendary Sunday Brunch for Two at Conrad Pune

Pune, India

Closes In 235d, 21h

15,000 pts

Redeem

Culture

Unwind with a Blissful Swedish Couples Massage

Pune, India

Closes In 235d, 21h

10,000 pts

Redeem

Culture

A Spiritual Journey at Tirta Empul Water Temple in Bali

Bali, Indonesia

Closes In 235d, 21h

10,000 pts

Redeem

Food

Learn to Cook Like the Balinese on the Beach

Bali, Indonesia

Closes In 235d, 21h

10,000 pts

Redeem

Food

The Ultimate Mezcal Tasting Experience 

Cancun, Mexico

25,000 pts

Redeem

Food

La Mesa del Fondo Chef's Table Experience

Buenos Aires, Argentina

100,000 pts

Redeem

Food

Indulge in the Ultimate Sunday Brunch at Conrad Cent...

Singapore

50,000 pts

Redeem

Food

Authentic Rum Tasting at Hilton Barbados Resort

Needham's Point, Barbados

25,000 pts

Redeem

Food

Exquisite Cantonese Cuisine at Conrad Centennial Sin...

Singapore

25,000 pts

Redeem

Food

Chef Tasting Fit for a Star at The Beverly Hilton

Los Angeles, CA, USA

50,000 pts

Redeem

Food

Weekend Brunch for Two at The Beverly Hilton

Los Angeles, CA, USA

25,000 pts

Redeem

Food

Exclusive Chef-Crafted Teppanyaki Meal at Conrad Ban...

Bangkok, Thailand

25,000 pts

Redeem

Culture

Signature Oil Massage at Conrad Bangkok

Bangkok, Thailand

50,000 pts

Redeem

Food

One-of-a-Kind Private Beachside Dinner 

Bali, Indonesia

50,000 pts

Redeem

Food

Savor Modern Chinese Cuisine at Conrad Manila

Manila, Philippines

50,000 pts

Redeem

Culture

Wellness Spa Indulgence at Conrad Manila 

Manila, Philippines

50,000 pts

Redeem

Food

Tropical Dinner Buffet for Two in Paradise

Bali, Indonesia

25,000 pts

Redeem

Food

Learn to Craft Fresh Authentic Balinese Cuisine

Bali, Indonesia

50,000 pts

Redeem

Food

Progressive Four-Course Culinary Experience in Manila

Manila, Philippines

25,000 pts

Redeem

Food

Wine, Dine & Savor the Flavors of Malaysian Heritage

Kota Kinabalu, Malaysia

25,000 pts

Redeem

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