how it works

My Hilton Honors Experience was cancelled. Will it be rescheduled?

If the Experience you redeemed does not go on as planned, we will fully refund your Hilton Honors Points. If the event is rescheduled for a later date, our Team will contact you with this information and provide you with the opportunity to redeem the Experience again for the same number of Points.

My Hilton Honors Experience was cancelled. Will my Points be refunded?

Yes, your Points will be refunded and a member of our Team will contact you.

My Hilton Honors Experience was cancelled, but I have already booked my hotel for the duration of this experience. What do I do?

We remain committed to offering you flexibility with booking options in the current environment. Given these unique circumstances, we are making adjustments to our individual booking policies, including those booked with Points, to give you extra peace of mind. You can learn more about Hilton’s cancellation policies here.

I have not seen an update as it relates to COVID-19 affecting my upcoming Experience. Where do I go for information?

Hilton is committed to the health and well-being of our members. We are actively monitoring all scheduled Experiences and should changes occur with your Experience, you will be the first to know. We are offering flexible cancellations for all Experiences through May 31, 2020, and you can contact us at HiltonHonorsExperiences@Hilton.com where our Team Members are standing by to assist you. In the meantime, we encourage you to view Hilton’s complete statement here.

My Hilton Honors Experience was not cancelled, but I am concerned about my health. What do I do?

We are offering flexible cancellations and full Points refunds for all Experiences through May 31, 2020. Please contact us at HiltonHonorsExperiences@Hilton.com where our Team Members are standing by to assist you.

My Experience was not cancelled and involves an overnight stay at a Hilton hotel. What measures are being taken to ensure my well-being?

As it has always been, the safety and security of our guests and Team Members remains our highest priority. We take great pride in maintaining the highest standards of cleanliness and hygiene. In response to the coronavirus, we have taken additional measures developed in consultation with global and local public health authorities (including the WHO and CDC) to make our cleaning and hygiene protocols even more rigorous. Those protocols have been outlined here.

Should you still feel concerned, we are offering flexible cancellations for all Experiences. Please contact us at HiltonHonorsExperiences@Hilton.com where our Team Members are standing by to assist you.

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explore all experiences

We’ve found 192 Hilton Honors experiences for you.

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Food

Sip & Bite with Drinks & Tapas

Surfers Paradise, Australia

40,000 pts

Closed

Food

Ultimate Rest and Relaxation in Purobeach Barcelona

Barcelona, Spain

235,000 pts

Closed

Music

VIP Luke Bryan Farm Tour Pre-Show BBQ & Private Perf...

Pleasantville, OH, USA | Sept 28, 2019

Closed

100,000 pts

Closed

Music

The Ultimate Las Vegas Gaming Experience with Steven...

Las Vegas, NV, USA | Nov 23, 2019

Closed

710,000 pts

Closed

Food

Gastronomic Cocktail Masterclass in Prague

Prague, Czech Republic

60,000 pts

Closed

Food

Wine Tasting & Mixology Masterclass in Barcelona

Barcelona, Spain

45,000 pts

Closed

Food

Savor Hilton Busan's Signature Sunday Brunch

Busan, South Korea

35,000 pts

Closed

Food

Mixologist Cocktails & Four-Course Dinner at Hilton ...

Busan, South Korea

45,000 pts

Closed

Food

High Tea for Two on the Waitemata Waterfront

Auckland, New Zealand

25,000 pts

Closed

Food

Seafood Culinary Masterclass in New Zealand

Auckland, New Zealand

25,000 pts

Closed

Food

High Tea with Sweets and Savories at Hilton Adelaide

Adelaide, Australia

30,000 pts

Closed

Food

Iconic Champagne Brunch at Hilton Singapore

Singapore

20,000 pts

Closed

Food

Degustation in the Clouds with Chef Yohhei Sasaki

Singapore

50,000 pts

Closed

Food

Experience the Exceptional Whiskey-Aged F1 Wagyu Tom...

Singapore

20,000 pts

Closed

Food

Wine + Dine, Seriously South Australian®-style

Adelaide, Australia

30,000 pts

Closed

Food

Catch The Perfect Wine-Pairing Dinner

Surfers Paradise, Australia

30,000 pts

Closed

Culture

Rest & Relax with Aromatherapy Massage

Surfers Paradise, Australia

40,000 pts

Closed

Culture

Relax & Rejuvenate at the Luxurious Water House at H...

Busan, South Korea

25,000 pts

Closed

Food

Full Day Exploration of the Island of Wine

Auckland, New Zealand

35,000 pts

Closed

Culture

Family Exploration of Magical Landscapes in Tonglu

Tonglu, China

Closed

176,000 pts

Closed

Music

Miranda Lambert Concert Tickets

Nashville, TN, USA | Jan 24, 2020

Closed

55,000 pts

Closed

Music

Miranda Lambert Concert Tickets

Denver, CO, USA | Feb 01, 2020

Closed

75,000 pts

Closed

Music

Dermot Kennedy Concert Tickets

Los Angeles, CA, USA | Feb 05, 2020

Closed

30,000 pts

Closed

Music

Eagles Concert Tickets

Atlanta, GA, USA | Feb 11, 2020

Closed

100,000 pts

Closed

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