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Who can redeem Points for Hilton Honors experiences?

All Hilton Honors members can bid and redeem their Points for Hilton Honors Auction experiences.

Can I cancel, refund or change my Hilton Honors experience?

Hilton Honors experiences cannot be exchanged, modified, cancelled or refunded. Read the Hilton Honors Auction Terms and Conditions for more information.

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We will notify you by email immediately following auction closing if you have won, and will follow up by contacting you shortly after to confirm necessary details to fulfill your auction experience. So please make sure the contact information in your Hilton Honors profile is correct. In addition, you can check to see if you have won by visiting the Hilton Honors Auction site and checking the status of your bid in the Bid Status section.

Is there a limit to how many Hilton Honors experiences I can redeem for?

You may redeem up to five (5) experiences within a calendar year. Please note that if you are bidding on multiple Hilton Honors Auction experiences at the same time, you must have sufficient Points in your account to cover all bids.

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I redeemed for Lawn Days tickets. How do I use my code to secure my tickets?

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Behind the Scenes of Munich Airport

Munich, Germany

Have you always wanted to know how luggage finds its way into the cargo hold? How large jetliners are refuelled? How big the maintenance hangars have to be? Hilton Munich Airport is giving you the chance to go behind-the-scenes of Munich Airport with an Airport Live tour that will thrill the heart of any aviation fan.

This package for two (2) includes:
-Airport Live tour of Munich Airport (in German only)
-Two night stay in an Executive Room at Hilton Munich Airport, including daily breakfast

Please note this package does not include rail or airfare. Airport Tour is available on Saturdays, Sundays and bank holidays in German only.

Terms & Conditions

Package includes (a) Airport Live tour of Munich Airport for two (2) people, (b) two (2) night stay for two (2) people in a Executive Room at Hilton Munich Airport, (c) daily breakfast for two (2) people at Hilton Munich Airport. Airport Tour is available on Saturdays, Sundays and bank holidays in German only. Package does not include rail or airfare. Subject to availability. Hilton Honors member will be disqualified from claiming the experience if his or her account does not have sufficient Points at time of auction closing. Winner will receive notification of winning bid via email. Members may only redeem for up to five (5) total packages per year. All other Hilton Honors Auction Terms and Conditions apply.
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