My Hilton Honors Experience was cancelled. Will it be rescheduled?
If the Experience you redeemed does not go on as planned, we will fully refund your Hilton Honors Points. If the event is rescheduled for a later date, our Team will contact you with this information and provide you with the opportunity to redeem the Experience again for the same number of Points.
My Hilton Honors Experience was cancelled. Will my Points be refunded?
Yes, your Points will be refunded and a member of our Team will contact you.
My Hilton Honors Experience was cancelled, but I have already booked my hotel for the duration of this experience. What do I do?
We remain committed to offering you flexibility with booking options in the current environment. Given these unique circumstances, we are making adjustments to our individual booking policies, including those booked with Points, to give you extra peace of mind. You can learn more about Hilton’s cancellation policies here.
I have not seen an update as it relates to COVID-19 affecting my upcoming Experience. Where do I go for information?
Hilton is committed to the health and well-being of our members. We are actively monitoring all scheduled Experiences and should changes occur with your Experience, you will be the first to know. We are offering flexible cancellations for all Experiences through May 31, 2020, and you can contact us at HiltonHonorsExperiences@Hilton.com where our Team Members are standing by to assist you. In the meantime, we encourage you to view Hilton’s complete statement here.
My Hilton Honors Experience was not cancelled, but I am concerned about my health. What do I do?
We are offering flexible cancellations and full Points refunds for all Experiences through May 31, 2020. Please contact us at HiltonHonorsExperiences@Hilton.com where our Team Members are standing by to assist you.
My Experience was not cancelled and involves an overnight stay at a Hilton hotel. What measures are being taken to ensure my well-being?
As it has always been, the safety and security of our guests and Team Members remains our highest priority. We take great pride in maintaining the highest standards of cleanliness and hygiene. In response to the coronavirus, we have taken additional measures developed in consultation with global and local public health authorities (including the WHO and CDC) to make our cleaning and hygiene protocols even more rigorous. Those protocols have been outlined here.
Should you still feel concerned, we are offering flexible cancellations for all Experiences. Please contact us at HiltonHonorsExperiences@Hilton.com where our Team Members are standing by to assist you.
Ultimate Tuscan Experience: Culture, Golf, Wellness & More
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Treat yourself to an authentic Tuscan experience combining culture, golf, wellness & more at La Bagnaia Golf & Spa Resort Siena, Curio Collection by Hilton!
Visit the UNESCO World Heritage City of San Gimignano and go back in time to medieval Tuscany. Take a tour of one the city's 14 remaining towers and enjoy the breathtaking views from above the narrow streets. Savor a unique wine-tasting and a guided tour of the delicious Tuscan wines at one of San Gimignano's wine cellars, enjoy a lunch at an organic farm and taste the world-famous gelato. On your way back to the Resort, walk the medieval walls of Monteriggioni, a breathtaking village overlooking the Chianti hills.
Tee off at Royal Golf La Bagnaia, an 18-hole golf course designed by Robert Trent Jones Jr. rated as one of the best and most beautiful golf courses in Italy. Take a break at the Clubhouse and marvel the unforgettable views surrounding the estate with the rolling Tuscan hills and the towers of Siena in the background. Return to the resort for a relaxing experience in the outdoor thermal waters of the Buddha Spa by Clarins, including a 4-meter high waterfall backdrop. You'll also enjoy a two-night stay in a Junior Suite with an authentic Tuscan feel at La Bagnaia Golf & Spa Resort Siena, Curio Collection by Hilton.
This package for two (2)includes:
-Self-guided tour of San Gimignano, admission to the tower, lunch, guided visit to the wine cellar and wine-tasting, gelato tasting, visit to Monteriggioni with a guided walk of the medieval walls and round-trip transportation
-One-day access to the Royal Golf La Bagnaia, including club and cart rental
-Access to the Buddha Spa by Clarins
-Two night stay in a Junior Suites at La Bagnaia Golf & Spa Resort Siena, Curio Collection by Hilton, including daily breakfast
Please note this package does not include rail or airfare. Golf course is closed in January and February.
Terms & Conditions
Package includes (a) half-day tour of San Gimignano for two (2) people, including admission to the tower, lunch, wine tasting, gelato tasting and round-trip transportation, (b) one (1) day access to the Royal Golf La Bagnaia for two (2) people, including club and cart rental, (c) access for two (2) people to the Buddha Spa by Clarins, (d) two (2) night stay for two (2) people in a Junior Suite at La Bagnaia Golf & Spa Resort Siena, Curio Collection by Hilton, (e) daily breakfast for two (2) people at La Bagnaia Golf & Spa Resort Siena, Curio Collection by Hilton. Package does not include rail or airfare. Subject to availability. Blackout dates apply: April 19-22, 2019 / August 13 - August 16, 2019 / December 24-25, 2019 / December 31, 2019 - January 2, 2020 / Holidays. Hilton Honors member will be disqualified from claiming the experience if his or her account does not have sufficient Points at time of auction closing. Winner will receive notification of winning bid via email. Members may only redeem for up to five (5) total packages per year. All other Hilton Honors Auction Terms and Conditions apply.
Bid History *
Winning (Maximum Bid)
Apr 29, 2019 09:46:26 AM EDT
* The Number of Bids may differ from the count listed in the Bid History due to Maximum Bids being recorded as single bids. For more information on Maximum Bidding, please click here.