When will I find out if mine is the winning bid on the Hilton Honors experience?
We will notify you by email immediately following auction closing if you have won, and will follow up by contacting you shortly after to confirm necessary details to fulfill your auction experience. So please make sure the contact information in your Hilton Honors profile is correct. In addition, you can check to see if you have won by visiting the Hilton Honors Auction site and checking the status of your bid in the Bid Status section.
Is there a limit to how many Hilton Honors experiences I can redeem for?
You may redeem up to five (5) experiences within a calendar year. Please note that if you are bidding on multiple Hilton Honors Auction experiences at the same time, you must have sufficient Points in your account to cover all bids.
I won an experience but have not received the details of my Hilton Honors reward. What do I do?
Pack your bags for sunny Cairns, Australia where a three-night ocean adventure awaits on the magnificent Great Barrier Reef. Connect with nature (and your inner Nemo!) as you and your guest snorkel through the brilliant colors of the world's largest natural coral system at this legendary World Heritage Site. The magic continues with a three-night stay at Hilton Cairns in a luxury top-floor Premier Suite featuring sparkling views of the waterfront and rainforest. Ready to dive in?
This experience for two (2) includes:
-Three-night stay in a Premier Suite at Hilton Cairns
-30-minute helicopter flight over the Great Barrier Reef
-Full-day reef snorkeling tour
-In-room champagne on arrival
-Limousine transfers to and from airport
Please note this package does not include rail or airfare. Valid for trips through December 30, 2019.
Terms & Conditions
One (1) experience is available: a 3-night stay for the highest bidder and one (1) guest. Package includes (a) three (3) night stay for two (2) people in a Premier Suite at Hilton Cairns, (b) a 30-minute helicopter flight for two (2) people over the Great Barrier Reef, (c) full-day reef snorkeling tour for two (2) people, (d) in-room champagne on arrival, (e) daily breakfast for two (2) people, (f) limousine transfers for two (2) people to and from airport. Package does not include rail or airfare. Valid for trips through December 20, 2019. Subject to availability. Hilton Honors member will be disqualified from claiming the experience if his or her account does not have sufficient Points at time of auction closing. The winning bidder may not resell items and/or experiences redeemed through the Hilton Honors Auction site and may not re-market, resell or otherwise transfer or dispose of an experience without obtaining Hilton Honors' prior written consent. Winner will receive notification of winning bid via email. Members may only redeem for up to five (5) total packages per year. All other Hilton Honors Auction Terms and Conditions apply.
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