When will I find out if mine is the winning bid on the Hilton Honors experience?
We will notify you by email immediately following auction closing if you have won, and will follow up by contacting you shortly after to confirm necessary details to fulfill your auction experience. So please make sure the contact information in your Hilton Honors profile is correct. In addition, you can check to see if you have won by visiting the Hilton Honors Auction site and checking the status of your bid in the Bid Status section.
Is there a limit to how many Hilton Honors experiences I can redeem for?
You may redeem up to five (5) experiences within a calendar year. Please note that if you are bidding on multiple Hilton Honors Auction experiences at the same time, you must have sufficient Points in your account to cover all bids.
I won an experience but have not received the details of my Hilton Honors reward. What do I do?
See the Disney On Ice Frozen Family Show live in concert, brought to you by Hilton Honors. Package includes three (3) VIP Suite tickets at The Cadillac Arena in Beijing. The Hilton Honors VIP Suite is located on the second floor of the venue, facing center-stage.
Disney One Ice Frozen Family Show
Package Includes: 3 VIP Suite Tickets Date: Sunday, July 21, 2019 | 19:30
Location: Beijing, China
Venue: The Cadillac Arena
Please note this package does not include hotel accommodations.
Redeem now to get access! No bidding required
Terms & Conditions
Package includes three (3) tickets. Tickets will either be delivered via courier delivery service or may be collected by the member on-site, subject to ticket issuing time and courier service availability. Occasionally, concerts are cancelled or postponed. Should this occur, we will attempt to contact you to inform you of refund of Hilton Honors Points or rescheduled date of said event. The winning bidder may not resell items and/or experiences redeemed through the Hilton Honors Auction site and may not re-market, resell or otherwise transfer or dispose of an experience without obtaining Hilton Honors' prior written consent. Hilton Honors Member will be disqualified from claiming the experience if his or her account does not have sufficient Points at time of auction closing. Hilton Honors member will receive notification of Point redemption via email. Members may only redeem for up to five (5) total packages per year. All other Hilton Honors Auction Terms and Conditions Apply.