When will I find out if mine is the winning bid on the Hilton Honors experience?
We will notify you by email immediately following auction closing if you have won, and will follow up by contacting you shortly after to confirm necessary details to fulfill your auction experience. So please make sure the contact information in your Hilton Honors profile is correct. In addition, you can check to see if you have won by visiting the Hilton Honors Auction site and checking the status of your bid in the Bid Status section.
Is there a limit to how many Hilton Honors experiences I can redeem for?
You may redeem up to five (5) experiences within a calendar year. Please note that if you are bidding on multiple Hilton Honors Auction experiences at the same time, you must have sufficient Points in your account to cover all bids.
I won an experience but have not received the details of my Hilton Honors reward. What do I do?
The first Canopy by Hilton hotel in the Asia Pacific region welcomes you as only it can, with locally-inspired events such as the Sichuan Opera, a painting class, a sharing dinner overlooking the city and more.
Canopy by Hilton is the first lifestyle hotel brand of Hilton, with a fresh approach to the guest experience. Canopy by Hilton Chengdu City Centre has been thoughtfully designed to incorporate Chengdu's local cultural and architectural elements, making it a seamless and natural extension of the neighborhood. For you, it's a truly immersive, locally-inspired experience.
This experience for two (2) includes:
-Two-night stay in a Tianfu Square View Room at Canopy by Hilton Chengdu City Centre, including daily breakfast
-A Sichuan Opera house face-changing show, where you can try the opera makeup and receive a photo album as a gift
-Painting Class at Taikoo Li
-Round-trip transfers to Sichuan Opera house and Taikoo Li
-A sharing dinner at TC Café
-Tesla round-trip transfer from Shuangliu Airport or train stations
-Welcome amenity upon check-in
-Daily Evening Tasting
Please note this package does not include rail or airfare. Valid for trips through December 31, 2019.
Terms & Conditions
One (1) package is available: a 2-night stay for the highest bidder and one (1) guest. Package includes (a) two (2) night stay for two (2) people in a Tianfu Square View Room at Canopy by Hilton Chengdu City Centre, (b) daily breakfast for two (2) people during stay at Canopy by Hilton Chengdu City Centre, (c) Sichuan Opera house face-changing show experience for two (2) people, (d) painting class for two (2) people at Taikoo Li, (e) round-trip transportation for two (2) people to Sichuan Opera houst and Taikoo Li, (f) dinner for two (2) people at TC Café, (g) Tesla round-trip transportation for two (2) people to Shuangliu Airport or train stations, (h) welcome amenity upon check-in, (g) daily Evening Tasting for two (2) people during stay. Package does not include rail or airfare. Subject to availbility. Valid for trips through December 31, 2019. Hilton Honors member will be disqualified from claiming the experience if his or her account does not have sufficient Points at time of auction closing. The winning bidder may not resell items and/or experiences redeemed through the Hilton Honors Auction site and may not re-market, resell or otherwise transfer or dispose of an experience without obtaining Hilton Honors' prior written consent. Winner will receive notification of winning bid via email. Members may only redeem for up to five (5) total packages per year. All other Hilton Honors Auction Terms and Conditions apply.