When will I find out if mine is the winning bid on the Hilton Honors experience?
We will notify you by email immediately following auction closing if you have won, and will follow up by contacting you shortly after to confirm necessary details to fulfill your auction experience. So please make sure the contact information in your Hilton Honors profile is correct. In addition, you can check to see if you have won by visiting the Hilton Honors Auction site and checking the status of your bid in the Bid Status section.
Is there a limit to how many Hilton Honors experiences I can redeem for?
You may redeem up to five (5) experiences within a calendar year. Please note that if you are bidding on multiple Hilton Honors Auction experiences at the same time, you must have sufficient Points in your account to cover all bids.
I won an experience but have not received the details of my Hilton Honors reward. What do I do?
This 60-minute massage takes relaxation to new heights. Your custom experience begins with a luxurious foot bath and choice of four aromatherapy body oils. Depending on your needs, or wants, our therapies can either be results-oriented or locally-inspired. Feel your cares melt away, reconnect with yourself, and emerge brighter and rejuvenated at the Hilton Surfers Paradise eforea spa.
This experience for two (2) includes:
60-minute massage with footbath and choice of aromatherapy body oils
Please note this package does not include rail, airfare, or hotel accommodations. Valid through December 31, 2019.
Terms & Conditions
Experience includes (a) 60-minute massage for two (2) people, (b) footbath for two (2) people, (c) choice of four (4) aromatherapy oils. Bookings are subject to spa availability. Advance reservations are essential and cancellation policy applies. Cannot be combined with any other offer or discount. Experience does not include rail or airfare. The winning bidder may not resell items and/or experiences redeemed through the Hilton Honors Auction site and may not re-market, resell or otherwise transfer or dispose of an experience without obtaining Hilton Honors' prior written consent. A Hilton Honors member will be disqualified from claiming the experience if his or her account does not have sufficient Points at the time of auction closing. Winner will receive notification of winning bid via email. Members may only redeem for up to five (5) total packages per year. All other Hilton Honors Auction Terms and Conditions apply.