When will I find out if mine is the winning bid on the Hilton Honors experience?
We will notify you by email immediately following auction closing if you have won, and will follow up by contacting you shortly after to confirm necessary details to fulfill your auction experience. So please make sure the contact information in your Hilton Honors profile is correct. In addition, you can check to see if you have won by visiting the Hilton Honors Auction site and checking the status of your bid in the Bid Status section.
Is there a limit to how many Hilton Honors experiences I can redeem for?
You may redeem up to five (5) experiences within a calendar year. Please note that if you are bidding on multiple Hilton Honors Auction experiences at the same time, you must have sufficient Points in your account to cover all bids.
I won an experience but have not received the details of my Hilton Honors reward. What do I do?
Take the ferry across from Auckland to Waiheke Island, New Zealand's Island of Wine, for a full day of exploring and wine tasting at three iconic vineyards. First up is Mudbrick Vineyard, with a special cellar door tasting to learn about Mudbrick's varietals. Relax on the terrace or wander the garden, enjoying sweeping sea views. Then comes Cable Bay Vineyard. Its cellar door area was designed as the perfect space to learn about the winemaking process, with a window into the working winery below. Last but not least, Te Motu Vineyard is famous for rich, complex, Bordeaux-style wines, with a rural wine shed where you can sip amongst the vines.
This experience for two (2) includes:
-A full day wine tour for you and your guest to Waiheke Island
-Coach transfers to and from Matiatia Wharf and each vineyard, complete with scenic views and commentary
-Return ferry to Waiheke Island from downtown Auckland, and scenic coach transfers
-Access to an All-Day Local Bus Pass for further exploration
Please note this package does not include rail, airfare, or hotel accommodations. Valid through December 31, 2019.
Terms & Conditions
Experience includes (a) full day wine tour for you and your guest to Waiheke Island, (b) coach transfers for two (2) to and from the ferry wharf and each vineyard, (c) return ferry to Waiheke Island from downtown Auckland, with scenic coach transfers, (d) all day local bus pass. Tour operates Wednesday-Sunday, subject to availability. Not available on public holidays. Guests must be 18 or order to join the wine tour. Bookings are essential. Valid through December 31, 2019. Experience does not include rail or airfare. The winning bidder may not resell items and/or experiences redeemed through the Hilton Honors Auction site and may not re-market, resell or otherwise transfer or dispose of an experience without obtaining Hilton Honors' prior written consent. A Hilton Honors member will be disqualified from claiming the experience if his or her account does not have sufficient Points at the time of auction closing. Winner will receive notification of winning bid via email. Members may only redeem for up to five (5) total packages per year. All other Hilton Honors Auction Terms and Conditions apply.
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