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My Hilton Honors Experience was cancelled. Will it be rescheduled?

If the Experience you redeemed does not go on as planned, we will fully refund your Hilton Honors Points. If the event is rescheduled for a later date, our Team will contact you with this information and provide you with the opportunity to redeem the Experience again for the same number of Points.

My Hilton Honors Experience was cancelled. Will my Points be refunded?

Yes, your Points will be refunded and a member of our Team will contact you.

My Hilton Honors Experience was cancelled, but I have already booked my hotel for the duration of this experience. What do I do?

We remain committed to offering you flexibility with booking options in the current environment. Given these unique circumstances, we are making adjustments to our individual booking policies, including those booked with Points, to give you extra peace of mind. You can learn more about Hilton’s cancellation policies here.

I have not seen an update as it relates to COVID-19 affecting my upcoming Experience. Where do I go for information?

Hilton is committed to the health and well-being of our members. We are actively monitoring all scheduled Experiences and should changes occur with your Experience, you will be the first to know. We are offering flexible cancellations for all Experiences through May 31, 2020, and you can contact us at HiltonHonorsExperiences@Hilton.com where our Team Members are standing by to assist you. In the meantime, we encourage you to view Hilton’s complete statement here.

My Hilton Honors Experience was not cancelled, but I am concerned about my health. What do I do?

We are offering flexible cancellations and full Points refunds for all Experiences through May 31, 2020. Please contact us at HiltonHonorsExperiences@Hilton.com where our Team Members are standing by to assist you.

My Experience was not cancelled and involves an overnight stay at a Hilton hotel. What measures are being taken to ensure my well-being?

As it has always been, the safety and security of our guests and Team Members remains our highest priority. We take great pride in maintaining the highest standards of cleanliness and hygiene. In response to the coronavirus, we have taken additional measures developed in consultation with global and local public health authorities (including the WHO and CDC) to make our cleaning and hygiene protocols even more rigorous. Those protocols have been outlined here.

Should you still feel concerned, we are offering flexible cancellations for all Experiences. Please contact us at HiltonHonorsExperiences@Hilton.com where our Team Members are standing by to assist you.

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Sparkling Nights at SkyLounge Amsterdam

Amsterdam, Netherlands

Feel the energy of Europe's most exciting capital with the panoramic views from SkyLounge, the rooftop bar of DoubleTree by Hilton Amsterdam Centraal Station. SkyLounge is where locals and global travelers alike mingle effortlessly. Settle in at your guaranteed private table and sip on five different cocktail tastings created by the incomparable SkyLounge Amsterdam bartenders. These cocktails are accompanied by culinary bites, breathtaking views, and the electric atmosphere for which SkyLounge Amsterdam is known.

This experience for two (2) includes:
-Five (5) different cocktails in tasting glasses
-Perfectly paired culinary bites
-Explanation of the cocktails and food pairings

Please note this package does not include rail, airfare, or hotel accommodations.

Terms & Conditions

Experience for two (2) people includes (a) five (5) different cocktails in tasting glasses, (b) paired culinary bites, (c) explanation of cocktails and food pairings. Valid through June 30, 2020. Subject to availability. Experience does not include rail, airfare, or hotel accommodations. Hilton Honors member will be disqualified from claiming the experience if his or her account does not have sufficient Points at time of auction closing. The winning bidder may not resell items and/or experiences redeemed through the Hilton Honors Auction site and may not re-market, resell or otherwise transfer or dispose of an experience without obtaining Hilton Honors' prior written consent. Winner will receive notification of winning bid via email. Members may only redeem for up to five (5) total packages per year. All other Hilton Honors Auction Terms and Conditions apply.
Bid History *
Name Date Quantity Bid
XXXXX7529
Winning (Maximum Bid)
Aug 3, 2019 09:24:43 AM EDT 1 1 pts
XXXXX1217
Winning (Maximum Bid)
Aug 16, 2019 03:40:49 PM EDT 1 1 pts
XXXXX6236
Winning (Maximum Bid)
Sep 26, 2019 02:22:33 PM EDT 1 1 pts
XXXXX0389
Winning (Maximum Bid)
Sep 27, 2019 10:26:32 PM EDT 1 1 pts
XXXXX3241
Winning (Maximum Bid)
Oct 1, 2019 10:43:20 AM EDT 1 1 pts
XXXXX9312
Winning (Maximum Bid)
Oct 4, 2019 03:50:04 PM EDT 1 1 pts
XXXXX8789
Winning (Maximum Bid)
Dec 2, 2019 03:37:03 PM EST 1 1 pts
XXXXX4353
Winning (Maximum Bid)
Dec 4, 2019 01:09:22 PM EST 1 1 pts
XXXXX9798
Winning (Maximum Bid)
Dec 6, 2019 12:25:13 PM EST 1 1 pts
XXXXX0882
Winning (Maximum Bid)
Dec 7, 2019 03:22:49 AM EST 1 1 pts

* The Number of Bids may differ from the count listed in the Bid History due to Maximum Bids being recorded as single bids. For more information on Maximum Bidding, please click here.

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What is Auto Bid Extend?

The Auto Bid Extend feature ensures that bidders will always have a chance to challenge bids placed in the final seconds of an auction. When indicated on a listing page, if a bid is placed during the last 5 minutes of an auction, the auction will automatically extend for an additional 5 minutes from the time of the latest bid. The auction will close once all bidding activity has stopped for a period of 5 minutes.