When will I find out if mine is the winning bid on the Hilton Honors experience?
We will notify you by email immediately following auction closing if you have won, and will follow up by contacting you shortly after to confirm necessary details to fulfill your auction experience. So please make sure the contact information in your Hilton Honors profile is correct. In addition, you can check to see if you have won by visiting the Hilton Honors Auction site and checking the status of your bid in the Bid Status section.
Is there a limit to how many Hilton Honors experiences I can redeem for?
You may redeem up to five (5) experiences within a calendar year. Please note that if you are bidding on multiple Hilton Honors Auction experiences at the same time, you must have sufficient Points in your account to cover all bids.
I won an experience but have not received the details of my Hilton Honors reward. What do I do?
Experience the perfect combination of eating and drinking. At Cloud 9 SKY BAR & LOUNGE at Hilton Prague we are known for our signature edible cocktails and stunning views of Prague. During this one-hour experience, one of our expert mixologists will share with you the theory and history behind our edible cocktails. When you're on Cloud 9, not only do you get to enjoy our most famous drinks but also you'll learn how to create them yourself at home so you can relive your time in Prague whenever you wish.
This experience for two (2) includes:
-Cocktail class with mixologist
-3 edible cocktails, per person
-3 drinkable cocktails, per person
-Cloud 9 apron
Please note this package does not include rail, airfare or hotel accommodations.
Terms & Conditions
Experience for two (2) people includes (a) cocktail class with mixologist; (b) three (3) edible cocktails, per person; (c) three (3) drinkable cocktails, per person; (d) Cloud 9 apron. Subject to availability. Experience does not include rail, airfare, or hotel accommodations. Hilton Honors member will be disqualified from claiming the experience if his or her account does not have sufficient Points at time of auction closing. The winning bidder may not resell items and/or experiences redeemed through the Hilton Honors Auction site and may not re-market, resell or otherwise transfer or dispose of an experience without obtaining Hilton Honors' prior written consent. Winner will receive notification of winning bid via email. Members may only redeem for up to five (5) total packages per year. All other Hilton Honors Auction Terms and Conditions apply.