When will I find out if mine is the winning bid on the Hilton Honors experience?
We will notify you by email immediately following auction closing if you have won, and will follow up by contacting you shortly after to confirm necessary details to fulfill your auction experience. So please make sure the contact information in your Hilton Honors profile is correct. In addition, you can check to see if you have won by visiting the Hilton Honors Auction site and checking the status of your bid in the Bid Status section.
Is there a limit to how many Hilton Honors experiences I can redeem for?
You may redeem up to five (5) experiences within a calendar year. Please note that if you are bidding on multiple Hilton Honors Auction experiences at the same time, you must have sufficient Points in your account to cover all bids.
I won an experience but have not received the details of my Hilton Honors reward. What do I do?
Take a two-hour journey with the team of our Rooftop Bar Terrazza 241 at Hilton Lake Como and discover the most famous Italian aperitivo, the Spritz. While lounging in the Jacuzzi on the sixth-floor rooftop, with the scenic panorama of Lake Como in front of you, you and your guest can savor our classic Spritzer to our bespoke creation, The Terrazza 241 Passion. Drinks are served together with a selection of skewers from our BBQ. Treat yourself with a unique and exclusive experience!
This experience for two (2) includes:
-Two Italian Spritz and two Terrazza 241 Spritz cocktails
-Our dedicated bartender explaining the iconic drinks with storytelling
-Selections of skewers directly from the Ofyr BBQ and our dedicated Chef
Please note this package does not include rail, airfare or hotel accommodations.
Terms & Conditions
Experience for two (2) people includes (a) two (2) Italian Spritz and two (2) Terrazza 241 Spritz cocktails, (b) dedicated bartender to explain the cocktails, (c) selections of skewers from Ofyr BBQ. Subject to availability. Experience does not include rail, airfare, or hotel accommodations. Hilton Honors member will be disqualified from claiming the experience if his or her account does not have sufficient Points at time of auction closing. The winning bidder may not resell items and/or experiences redeemed through the Hilton Honors Auction site and may not re-market, resell or otherwise transfer or dispose of an experience without obtaining Hilton Honors' prior written consent. Winner will receive notification of winning bid via email. Members may only redeem for up to five (5) total packages per year. All other Hilton Honors Auction Terms and Conditions apply.
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