When will I find out if mine is the winning bid on the Hilton Honors experience?
We will notify you by email immediately following auction closing if you have won, and will follow up by contacting you shortly after to confirm necessary details to fulfill your auction experience. So please make sure the contact information in your Hilton Honors profile is correct. In addition, you can check to see if you have won by visiting the Hilton Honors Auction site and checking the status of your bid in the Bid Status section.
Is there a limit to how many Hilton Honors experiences I can redeem for?
You may redeem up to five (5) experiences within a calendar year. Please note that if you are bidding on multiple Hilton Honors Auction experiences at the same time, you must have sufficient Points in your account to cover all bids.
I won an experience but have not received the details of my Hilton Honors reward. What do I do?
The coastal beach destination of Surfers Paradise is Australia's endless playground. Here's your chance to get up close and personal with wallabies, wombats and echidnas at Currumbin Wildlife Sanctuary. Then, explore over 140 slides, rides and more at the fantastic Whitewater World theme park.
Enjoy a delicious three-course dinner with wine pairings at the signature Catch Restaurant. Sip and savor craft cocktails at Fix Bar. Rejuvenate and emerge brighter after a treatment at eforea: Spa. Relax by one of four pools, or head out to the iconic Surfers Paradise beach-right on your doorstep!
This experience for two (2) includes:
-Three-night stay in a King Relaxation Room at Hilton Surfers Paradise
-General admission to Currumbin Wildlife Sanctuary, including transfers
-General admission to Whitewater World, including transfers
-Three-course dining experience with wine pairings at Catch Restaurant
-Cocktails at FIX Bar
-Daily buffet breakfast in Catch Restaurant
-60 minute treatment at eforea: Spa
-VIP welcome amenity
Please note this package does not include rail or airfare. Valid for trips through November 30, 2019.
Terms & Conditions
One (1) package is available: a 3-night stay for the highest bidder and one (1) guest. Package includes (a) three (3) night stay for two (2) people in a King Relaxation Room at Hilton Surfers Paradise, (b) general admission for two (2) people to Currumbin Wildlife Santuary, including transfers, (c) general admission for two (2) people to Whitewater World, including transfers, (d) three-course dining experience with wine pairings for two (2) people at Catch Restaurant, (e) two (2) cocktails at FIX Bar, (f) daily breakfast buffet for two (2) people in Catch Restaurant during stay at Hilton Surfers Paradise, (g) 60 minute treatment at eforea: Spa for two (2) people, (h) VIP welcome amenity. Package does not include rail or airfare. Subject to availability. Valid for trips through November 30, 2019. Blackout dates apply. Hilton Honors member will be disqualified from claiming the experience if his or her account does not have sufficient Points at time of auction closing. The winning bidder may not resell items and/or experiences redeemed through the Hilton Honors Auction site and may not re-market, resell or otherwise transfer or dispose of an experience without obtaining Hilton Honors' prior written consent. Winner will receive notification of winning bid via email. Members may only redeem for up to five (5) total packages per year. All other Hilton Honors Auction Terms and Conditions apply.