When will I find out if mine is the winning bid on the Hilton Honors experience?
We will notify you by email immediately following auction closing if you have won, and will follow up by contacting you shortly after to confirm necessary details to fulfill your auction experience. So please make sure the contact information in your Hilton Honors profile is correct. In addition, you can check to see if you have won by visiting the Hilton Honors Auction site and checking the status of your bid in the Bid Status section.
Is there a limit to how many Hilton Honors experiences I can redeem for?
You may redeem up to five (5) experiences within a calendar year. Please note that if you are bidding on multiple Hilton Honors Auction experiences at the same time, you must have sufficient Points in your account to cover all bids.
I won an experience but have not received the details of my Hilton Honors reward. What do I do?
A decadent and exhilarating day awaits with this truly unique experience. Enjoy "The Fast and the Furious" kind of excitement with a high-speed go-karting session, followed by an immersive and delicious dining experience. Let Chef Kevin treat your palate to exquisite culinary delights set against a one-of-a-kind backdrop. VR restaurant, on the 39th floor, is like a chameleon-changing its appearance at will. You could be surrounded by 360-degree views of amazing ocean creatures in their natural habitat; or Hayao Miyazaki-inspired cherry blossoms in full bloom; or even under Vincent Van Gogh's mesmerizing Starry Night.
The Hilton Jinan South Hotel & Residences is the first full-service Hilton residence property in China. Located next to Lingxiucheng Guihe Shopping Center and close to the Second Ring Road South Viaduct, both the city center and railway station are within a 20-minute drive.
This experience for two (2) includes:
-One go-karting session
-One set dinner at VR Restaurant
-Two night stay in a One Bedroom Residence Suite at Hilton Jinan South Hotel & Residences, including daily breakfast
Please note this package does not include rail or airfare. Valid for trips through October 31, 2019.
Terms & Conditions
One (1) package is available: a 2-night stay for the highest bidder, one (1) guest. Package includes (a) one (1) go-karting session for two people, (b) one (1) set dinner for two people at VR Restaurant, (c) two (2) night stay in a One Bedroom Residence Suite at Hilton Jinan South Hotel & Residences for two people, (d) daily breakfast for two (2) people during stay. Package does not include rail or airfare. Valid for trips through October 31, 2019. Subject to availability. Blackout dates apply: August 7, 2019 / October 1-7, 2019. Must be booked a minimum of seven (7) days in advance. Hilton Honors member will be disqualified from claiming the experience if his or her account does not have sufficient Points at time of auction closing. The winning bidder may not resell items and/or experiences redeemed through the Hilton Honors Auction site and may not re-market, resell or otherwise transfer or dispose of an experience without obtaining Hilton Honors' prior written consent. Winner will receive notification of winning bid via email. Members may only redeem for up to five (5) total packages per year. All other Hilton Honors Auction Terms and Conditions apply.