When will I find out if mine is the winning bid on the Hilton Honors experience?
We will notify you by email immediately following auction closing if you have won, and will follow up by contacting you shortly after to confirm necessary details to fulfill your auction experience. So please make sure the contact information in your Hilton Honors profile is correct. In addition, you can check to see if you have won by visiting the Hilton Honors Auction site and checking the status of your bid in the Bid Status section.
Is there a limit to how many Hilton Honors experiences I can redeem for?
You may redeem up to five (5) experiences within a calendar year. Please note that if you are bidding on multiple Hilton Honors Auction experiences at the same time, you must have sufficient Points in your account to cover all bids.
I won an experience but have not received the details of my Hilton Honors reward. What do I do?
Unwind in the 58 natural hot spring pools at Lingnan Garden Hot Spring Resort Soak and immerse yourself literally in the unique Lingnan culture. Luxury and comfort continue with your stay in a large Executive Suite at Hilton Huizhou Longmen Resort. Sample the distinctive Beard Chicken Dinner at the hotel and try local cuisine. If you find yourself craving more balneotherapy, your suite offers an outdoor hot spring bathtub and oversized balcony.
This experience for two (2) adults and one (1) child includes:
-One-night stay in an Executive Suite at Hilton Huizhou Longmen Resort, including buffet breakfast
-Tickets for unlimited hot spring pool access at Lingnan Garden during your stay
-Three hour access to one of four themes to choose from: Rose, Milk, Lavender, or Red Wine and complimentary fruits and tea
-Longmen Beard Chicken Dinner, prepared live with the chef
-Round-trip limousine transfer between hotel and Shenzhen Bao'an International Airport or Guangzhou Baiyun International Airport
Please note this package does not include rail or airfare. Valid for trips through December 31, 2019.
Terms & Conditions
One (1) package is available: a 1-night stay for the highest bidder, one (1) adult guest and one (1) child. Package includes (a) one (1) night stay for two (2) adults and one (1) child in an Executive Suite at Hilton Huizhou Longmen Resort, (b) unlimited access for two (2) adults and one (1) child to the hot spring pool at Lingnan Garden during stay, (c) three (3) hour access to one (1) of four themes to choose from for two (2) adults and one (1) child, (d) Longmen Beard Chicken dinner for two (2) adults and one (1) guest at the hotel's restaurant, (e) buffet breakfast for two (2) adults and one (1) child during stay at Hilton Huizhou Longment Resort, (f) round-trip limousine transfer for two (2) adults and one (1) child between hotel and Shenzhen Bao'an International Airport or Guangzhou Baiyun International Airport. Package does not include rail or airfare. Subject to availability. Valid for trips through December 31, 2019. Must be booked a minimum of seven days in advance. Hilton Honors member will be disqualified from claiming the experience if his or her account does not have sufficient Points at time of auction closing. The winning bidder may not resell items and/or experiences redeemed through the Hilton Honors Auction site and may not re-market, resell or otherwise transfer or dispose of an experience without obtaining Hilton Honors' prior written consent. Winner will receive notification of winning bid via email. Members may only redeem for up to five (5) total packages per year. All other Hilton Honors Auction Terms and Conditions apply.