When will I find out if mine is the winning bid on the Hilton Honors experience?
We will notify you by email immediately following auction closing if you have won, and will follow up by contacting you shortly after to confirm necessary details to fulfill your auction experience. So please make sure the contact information in your Hilton Honors profile is correct. In addition, you can check to see if you have won by visiting the Hilton Honors Auction site and checking the status of your bid in the Bid Status section.
Is there a limit to how many Hilton Honors experiences I can redeem for?
You may redeem up to five (5) experiences within a calendar year. Please note that if you are bidding on multiple Hilton Honors Auction experiences at the same time, you must have sufficient Points in your account to cover all bids.
I won an experience but have not received the details of my Hilton Honors reward. What do I do?
Hilton Wuhan Optics Valley is an ideal destination for a summer vacation for the whole family. Heralded as the "Little Sanya in Central China," it's fun for everyone.
Ride on the resort's very own mini train to explore the back gardens. Have fun and an inspiring occupational experience through our Mini GM program as your child can be a little Senior Engineer, Master Chef, Chief Butler, Talented Gardener, Decluttering Expert, or a Fearless Firefighter. Take a green lift to Wuhan's signature Han Show Theatre for a great show and look at the historic Chu-Han cultures.
Your Family Room at Hilton Wuhan Optics Valley comes complete with more than 100 pieces of sustainable educational toys. As night falls, you'll enjoy an authentic Italian family set dinner on the outdoor terrace of our rustic Cucina Italian Restaurant.
This experience for two (2) adults and one (1) child includes:
-Three occupational experiences for the child, with six options to choose from: engineer, chef, butler, gardener, decluttering expert, or firefighter
-Tickets to the Chu-Han Culture Show, with transfers in a new energy car
-Exclusive mini train tour in the resort's back garden
-A family dinner on the outdoor terrace of Cucina Italian Restaurant
-A customized family photoshoot
-Two-night stay in a Family Room at Hilton Wuhan Optics Valley, including daily breakfast
-Round-trip transportation between hotel and airport or railway station in a new energy car
Please note this package does not include rail or airfare. Valid for trips through December 31, 2019.
Terms & Conditions
One (1) package is available: a 2-night stay for the highest bidder, one (1) adult, and one (1) child under 1.4 meters tall. Package includes (a) three (3) occupational experiences for the child, (b) three (3) tickets to the Chu-Han Culture Show, including round-trip transportation in a new energy car, (c) exclusive mini train tour for two (2) adults and one (1) child in the resort's back garden, (d) dinner for two (2) adults and one (1) child at Cucina Italian Restaurant, (e) customized family photoshoot, (f) two (2) night stay for two (2) adults and one (1) child in a Family Room at Hilton Wuhan Optics Valley, (g) daily breakfast for two (2) adults and one (1) child during stay at Hilton Wuhan Optics Valley, (h) round-trip transportation for two (2) adults and one (1) child between hotel and airport or railway station in a new energy car. Package does not include rail or airfare. Valid for trips through December 31, 2019. Subject to availability. Blackout dates apply: September 13-14, 2019 / October 1-6, 2019 / December 24-25, 2019. Must be booked a minimum of seven (7) days in advance. Hilton Honors member will be disqualified from claiming the experience if his or her account does not have sufficient Points at time of auction closing. The winning bidder may not resell items and/or experiences redeemed through the Hilton Honors Auction site and may not re-market, resell or otherwise transfer or dispose of an experience without obtaining Hilton Honors' prior written consent. Winner will receive notification of winning bid via email. Members may only redeem for up to five (5) total packages per year. All other Hilton Honors Auction Terms and Conditions apply.