When will I find out if mine is the winning bid on the Hilton Honors experience?
We will notify you by email immediately following auction closing if you have won, and will follow up by contacting you shortly after to confirm necessary details to fulfill your auction experience. So please make sure the contact information in your Hilton Honors profile is correct. In addition, you can check to see if you have won by visiting the Hilton Honors Auction site and checking the status of your bid in the Bid Status section.
Is there a limit to how many Hilton Honors experiences I can redeem for?
You may redeem up to five (5) experiences within a calendar year. Please note that if you are bidding on multiple Hilton Honors Auction experiences at the same time, you must have sufficient Points in your account to cover all bids.
I won an experience but have not received the details of my Hilton Honors reward. What do I do?
Gastronomic & Historic Discoveries in Old San Juan
San Juan, Puerto Rico
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Spend three days and nights discovering San Juan's most treasured resort hotel and the history and dining delights of Old San Juan.
The iconic Caribe Hilton has been the place to be and be seen since 1949. The lively beachfront resort has gracefully open its doors again after a multi-million-dollar renovation, and has created an assortment of positively paradise features for you and a partner to enjoy.
On a 17-acre peninsula with lush tropical gardens, a secluded beach and oceanfront pool, you'll taste a piña colada right where it originated, stroll the cobblestone streets of Old San Juan and sample local gastronomic delights. You can also explore the reef offshore in a Sea Trek and finish your day with a luxurious massage at the serene spa.
This experience for two (2) includes:
-A three-night stay in a Garden Wing One Bedroom Suite at Caribe Hilton
-A three-hour tour and immersion into the rich history and architecture of Old San Juan and its authentic food scene
-A Sea Trek tour to explore offshore reefs
-One-hour massages at Zen Spa Océano
-Daily breakfast buffet with mimosas
-Two piña coladas right where the drink first originated
Please note this package does not include rail or airfare. Valid for trips through May 1, 2020.
Terms & Conditions
Package includes (a) three (3) night stay for two (2) people in a Garden Wing One Bedroom Suite at Caribe Hilton, (b) three (3) hour tour of Old San Juan for two (2) people, (c) Sea Trek tour for two (2) people, (d) one (1) hour massage for two (2) people at Zen Spa Océano, (e) daily breakfast buffet for two (2) people during stay at Caribe Hilton, including mimosas, (f) two (2) piña coladas. Package does not include rail or airfare. Subject to availability. Valid for trips through May 1, 2020. Hilton Honors member will be disqualified from claiming the experience if his or her account does not have sufficient Points at time of auction closing. The winning bidder may not resell items and/or experiences redeemed through the Hilton Honors Auction site and may not re-market, resell or otherwise transfer or dispose of an experience without obtaining Hilton Honors' prior written consent. Winner will receive notification of winning bid via email. Members may only redeem for up to five (5) total packages per year. All other Hilton Honors Auction Terms and Conditions apply.
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