When will I find out if mine is the winning bid on the Hilton Honors experience?
We will notify you by email immediately following auction closing if you have won, and will follow up by contacting you shortly after to confirm necessary details to fulfill your auction experience. So please make sure the contact information in your Hilton Honors profile is correct. In addition, you can check to see if you have won by visiting the Hilton Honors Auction site and checking the status of your bid in the Bid Status section.
Is there a limit to how many Hilton Honors experiences I can redeem for?
You may redeem up to five (5) experiences within a calendar year. Please note that if you are bidding on multiple Hilton Honors Auction experiences at the same time, you must have sufficient Points in your account to cover all bids.
I won an experience but have not received the details of my Hilton Honors reward. What do I do?
Discover the fascinating culture of Ningbo with a trip to the 450-year-old Tianyi Chamber, the oldest existing family library in China, the oldest existing library in Asia, and one of the first three family libraries in the world. Take your child to Romon U-Park, steps from Hilton Garden Inn Ningbo, for a day of endless fun. Set amid bustling commercial areas, Hilton Garden Inn Ningbo is an ideal base for you to explore all corners of this city and offers precisely the services you need and a trip filled with fun, comfort and memories.
This experience is for two (2) adults and two (2) children and includes:
-Two adult and two child VIP tickets to Romon U-Park, the sixth biggest indoor theme park in the world
-A tour of Tianyi Chamber to experience Asia's ancient library culture
-Two-night stay in a Family Room at Hilton Garden Inn Ningbo, including daily breakfast
-Family set dinner
-Children's snacks with marshmallows, popcorn and ice cream
-Round-trip transfers from Lishe Airport or Ningbo High-Speed Railway Station
Please note this package does not include rail or airfare. Valid for trips through December 31, 2019.
Terms & Conditions
One (1) package is available: a 2-night stay for the highest bidder, one adult (1) guest and two (2) children. Package includes (a) two (2) adult and two (2) child VIP tickets to Romon U-Park, (b) tour of Tianyi Chamber for two (2) adults and two (2) children, (c) two (2) night stay for two (2) adults and two (2) children in a Family Room at Hilton Garden Inn Ningbo, (d) daily breakfast for two (2) adults and two (2) children during stay at Hilton Garden Inn Ningbo, (e) family set dinner for two (2) adults and two (2) children at Hilton Garden Inn Ningbo, (f) children's snacks, (g) round-trip transportation for two (2) adults and two (2) children between hotel and Lishe Airport or Ningbo High-Speed Railway. Package does not include rail or airfare. Valid for trips through December 31, 2019. Subject to availability. Blackout dates apply: October 1-6, 2019 and public holidays. Hilton Honors member will be disqualified from claiming the experience if his or her account does not have sufficient Points at time of auction closing. The winning bidder may not resell items and/or experiences redeemed through the Hilton Honors Auction site and may not re-market, resell or otherwise transfer or dispose of an experience without obtaining Hilton Honors' prior written consent. Winner will receive notification of winning bid via email. Members may only redeem for up to five (5) total packages per year. All other Hilton Honors Auction Terms and Conditions apply.