When will I find out if mine is the winning bid on the Hilton Honors experience?
We will notify you by email immediately following auction closing if you have won, and will follow up by contacting you shortly after to confirm necessary details to fulfill your auction experience. So please make sure the contact information in your Hilton Honors profile is correct. In addition, you can check to see if you have won by visiting the Hilton Honors Auction site and checking the status of your bid in the Bid Status section.
Is there a limit to how many Hilton Honors experiences I can redeem for?
You may redeem up to five (5) experiences within a calendar year. Please note that if you are bidding on multiple Hilton Honors Auction experiences at the same time, you must have sufficient Points in your account to cover all bids.
I won an experience but have not received the details of my Hilton Honors reward. What do I do?
Fly through the skies over Mexico and watch the sunrise in an aerostatic balloon accompanied by more than 200 balloons at the International Balloon Festival of Leon Guanajuato. Later, enjoy a concert at the "Magic Night" surrounded by beautiful balloons. It's a unique and unforgettable experience, and includes a stay at Hampton Inn Leon Guanajuato close to the event.
This experience for two (2) includes:
-VIP access to the International Balloon Festival of Leon Guanajuato on November 16, 2019
-Balloon ride at the festival
-VIP tickets for the "Magic Night" Concert on November 16, 2019
-One night at Hampton Inn Leon Guanajuato from November 15-16, 2019
-Round-trip transportation to the "Parque Metropolitano" where the festival happens and the balloons take off on Saturday
Please note this package does not include rail or airfare. Must be 18+ years of age to participate.
Terms & Conditions
One (1) package is available: a 1-night stay for the highest bidder and one (1) guest. Package includes (a) VIP access for two (2) people to the International Balloon Festival of Leon Guanajuato on November 16, 2019, (b) balloon ride for two (2) people at the International Balloon Festival of Leon Guanajuato on November 16, 2019, (c) two (2) VIP tickets for the "Magic Night" concert on November 16, 2019, (d) one (1) night stay for two (2) people at Hampton Inn Leon Guanajuato from November 15-16, 2019, (e) round-trip transportation for two (2) people to and from the festival. Package does not include rail or airfare. Subject to availability. Must be 18+ years of age to participate. Balloon ride subject to weather conditions and will take place at 6:00am. Hilton Honors member will be disqualified from claiming the experience if his or her account does not have sufficient Points at time of auction closing. The winning bidder may not resell items and/or experiences redeemed through the Hilton Honors Auction site and may not re-market, resell or otherwise transfer or dispose of an experience without obtaining Hilton Honors' prior written consent. Winner will receive notification of winning bid via email. Members may only redeem for up to five (5) total packages per year. All other Hilton Honors Auction Terms and Conditions apply.