When will I find out if mine is the winning bid on the Hilton Honors experience?
We will notify you by email immediately following auction closing if you have won, and will follow up by contacting you shortly after to confirm necessary details to fulfill your auction experience. So please make sure the contact information in your Hilton Honors profile is correct. In addition, you can check to see if you have won by visiting the Hilton Honors Auction site and checking the status of your bid in the Bid Status section.
Is there a limit to how many Hilton Honors experiences I can redeem for?
You may redeem up to five (5) experiences within a calendar year. Please note that if you are bidding on multiple Hilton Honors Auction experiences at the same time, you must have sufficient Points in your account to cover all bids.
I won an experience but have not received the details of my Hilton Honors reward. What do I do?
Attend the crowning glory of the Melbourne Cup Carnival on November 5, 2019 and see first-hand who will win Australia's most famous sporting trophy! While most of Australia stops to watch or listen to the race, there's nothing like being there amongst the 100,000+ crowd to truly experience this spectacular event. Watch the heart-pounding excitement in style with access to the outdoor viewing area and plenty of delicious food and drinks served throughout the day.
When: November 5, 2019
Where: Flemington Racecourse | Melbourne, Australia
This experience for two (2) includes:
- Racecourse admission on November 5, 2019
- Commemorative race book
- Grazing menu served throughout the day
- Beverages, including wine & beer, and espresso cart
- Access to outdoor viewing area
- Melbourne Cup Carnival souvenir pen
- Private betting facilities and bookmarker
Please note, this package does not include rail, airfare or hotel accommodations.
Terms & Conditions
Seven (7) experiences are available for two (2) people each. This experience includes: (a) racecourse admission for two (2) to the Lexus Melbourne Cup on November 5, 2019 , (b) a race book for each guest, (c) grazing menu served throughout the day, (d) beverage package including a selection of wine, beer and soft drinks, (e) expresso cart available throughout the day, (f) access to outdoor viewing area, (g) a Melbourne Cup Carnival souvenir pen for each guest, (h) private betting facilities and bookmarker. This experience is only valid on November 5, 2019. Package does not include rail or airfare. The winning bidder may not resell items and/or experiences redeemed through the Hilton Honors Auction site and may not re-market, resell or otherwise transfer or dispose of an experience without obtaining Hilton Honors' prior written consent. A Hilton Honors member will be disqualified from claiming the experience if his or her account does not have sufficient Points at the time of auction closing. Winner will receive notification of winning bid via email. Members may only redeem for up to five (5) total packages per year. All other Hilton Honors Auction Terms and Conditions apply.