When will I find out if mine is the winning bid on the Hilton Honors experience?
We will notify you by email immediately following auction closing if you have won, and will follow up by contacting you shortly after to confirm necessary details to fulfill your auction experience. So please make sure the contact information in your Hilton Honors profile is correct. In addition, you can check to see if you have won by visiting the Hilton Honors Auction site and checking the status of your bid in the Bid Status section.
Is there a limit to how many Hilton Honors experiences I can redeem for?
You may redeem up to five (5) experiences within a calendar year. Please note that if you are bidding on multiple Hilton Honors Auction experiences at the same time, you must have sufficient Points in your account to cover all bids.
I won an experience but have not received the details of my Hilton Honors reward. What do I do?
Get your adrenaline pumping with an unforgettable go-kart experience in Zhuzhou! Receive guidance from a professional coach and then take control of the wheel and feel the freedom and exhilaration of driving like a pro. Unwind after the go-karting adventure with two nights at Hilton Zhuhou in a Panoramic River View room.
This experience is for two (2) includes:
- Go-kart experience at Zhuzhou International Circuit, with professional coach
- Two nights in a Deluxe Room-Panoramic River View at Hilton Zhuzhou, with breakfast
- Round-trip transfer between the circuit and hotel
Please note, this package does not include rail or airfare.
Terms & Conditions
One (1) experience is available for two (2) people. Experience includes: (a) one (1) go-karting experience for two (2) at Zhuzhou International Circuit, including guidance from a professional coach, (b) round-trip transfer between the circuit and the hotel, (c) two-night stay in a Deluxe Room-Panoramic River View at Hilton Zhuzhou, with daily buffet breakfasts. Package does not include rail or airfare. Valid for trips through March 15, 2020. Subject to availability. Blackout dates apply, including public holidays. At least three (3) days advance reservation is required. The winning bidder may not resell items and/or experiences redeemed through the Hilton Honors Auction site and may not re-market, resell or otherwise transfer or dispose of an experience without obtaining Hilton Honors' prior written consent. A Hilton Honors member will be disqualified from claiming the experience if his or her account does not have sufficient Points at the time of auction closing. Winner will receive notification of winning bid via email. Members may only redeem for up to five (5) total packages per year. All other Hilton Honors Auction Terms and Conditions apply.
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