My Hilton Honors Experience was cancelled. Will it be rescheduled?
If the Experience you redeemed does not go on as planned, we will fully refund your Hilton Honors Points. If the event is rescheduled for a later date, our Team will contact you with this information and provide you with the opportunity to redeem the Experience again for the same number of Points.
My Hilton Honors Experience was cancelled. Will my Points be refunded?
Yes, your Points will be refunded and a member of our Team will contact you.
My Hilton Honors Experience was cancelled, but I have already booked my hotel for the duration of this experience. What do I do?
We remain committed to offering you flexibility with booking options in the current environment. Given these unique circumstances, we are making adjustments to our individual booking policies, including those booked with Points, to give you extra peace of mind. You can learn more about Hilton’s cancellation policies here.
I have not seen an update as it relates to COVID-19 affecting my upcoming Experience. Where do I go for information?
Hilton is committed to the health and well-being of our members. We are actively monitoring all scheduled Experiences and should changes occur with your Experience, you will be the first to know. We are offering flexible cancellations for all Experiences through May 31, 2020, and you can contact us at HiltonHonorsExperiences@Hilton.com where our Team Members are standing by to assist you. In the meantime, we encourage you to view Hilton’s complete statement here.
My Hilton Honors Experience was not cancelled, but I am concerned about my health. What do I do?
We are offering flexible cancellations and full Points refunds for all Experiences through May 31, 2020. Please contact us at HiltonHonorsExperiences@Hilton.com where our Team Members are standing by to assist you.
My Experience was not cancelled and involves an overnight stay at a Hilton hotel. What measures are being taken to ensure my well-being?
As it has always been, the safety and security of our guests and Team Members remains our highest priority. We take great pride in maintaining the highest standards of cleanliness and hygiene. In response to the coronavirus, we have taken additional measures developed in consultation with global and local public health authorities (including the WHO and CDC) to make our cleaning and hygiene protocols even more rigorous. Those protocols have been outlined here.
Should you still feel concerned, we are offering flexible cancellations for all Experiences. Please contact us at HiltonHonorsExperiences@Hilton.com where our Team Members are standing by to assist you.
Calling all Caps fans! Get your lower bowl seats to see the 2018 Stanley Cup winners take on the Carolina Hurricanes on January 13 in Washington, DC. Plus, catch all the pre-game action with a front-row view from the penalty box. Stay one night at the Embassy Suites by Hilton Washington DC - Convention Center, just minutes from the arena.
This experience for four (4) includes:
-Game Tickets to the Capitals-Hurricans game at Capital One Arena on January 13, 2019
-Access to the penalty box to watch the pre-game warmups
-One-night stay at Embassy Suites by Hilton Washington DC - Convention Center from January 13-14, 2020
-Parking for one vehicle at the hotel
Please note this package does not include rail or airfare.
Terms & Conditions
One (1) package is available for the highest bidder and three (3) guests. Package includes (a) four (4) lower bowl tickets to the Washington Capitals game on Janaury 13, 2020 at Capital One Arena, (b) penalty box access for four (4) people to watch pre-game warmups, (c) one (1) night stay for four (4) people in a standard room at Embassy Suites by Hilton Washington DC - Convention Center from January 13-14, 2020, (d) parking for one (1) vehicle at Embassy Suites by Hilton Washington DC - Convention Center from January 13-14, 2020. Package does not include rail or airfare. Subject to availability. All participants are required to complete a waiver upon arrival. Hilton Honors member will be disqualified from claiming the experience if his or her account does not have sufficient Points at time of auction closing. The winning bidder may not resell items and/or experiences redeemed through the Hilton Honors Auction site and may not re-market, resell or otherwise transfer or dispose of an experience without obtaining Hilton Honors' prior written consent. A Hilton Honors member will be disqualified from claiming the experience if his or her account does not have sufficient Points at the time of auction closing. Winner will receive notification of winning bid via email. Members may only redeem for up to five (5) total packages per year. All other Hilton Honors Auction Terms and Conditions apply.
Bid History *
Dec 16, 2019 11:43:09 AM EST
Dec 16, 2019 11:41:29 AM EST
Dec 16, 2019 07:04:10 AM EST
Dec 16, 2019 06:25:14 AM EST
Dec 14, 2019 10:52:58 PM EST
Dec 14, 2019 05:32:25 PM EST
Dec 5, 2019 12:41:06 PM EST
Dec 4, 2019 09:45:53 PM EST
Dec 5, 2019 12:40:04 PM EST
Dec 4, 2019 09:45:53 PM EST
Dec 3, 2019 02:08:28 AM EST
Dec 2, 2019 01:45:26 PM EST
Nov 29, 2019 04:11:48 PM EST
* The Number of Bids may differ from the count listed in the Bid History due to Maximum Bids being recorded as single bids. For more information on Maximum Bidding, please click here.